Testimonials
Testimonials: A (Not So) Secret of Success for Kelly’s Lawn Mower Repair and Service. The best mower repair Tulsa OK has to offer.
In the highly competitive world of lawn mower repair and service, many businesses seek ways to establish credibility, loyalty and trust. One of the most powerful ways we know to achieve this is the strategic use and leveraging of testimonials. And specifically the use and promotion of video testimonials from our loyal customers.
At Kelly’s Lawn Mower Repair and Service we listen to our customers and incorporate your feedback into improving our level of service to build on our reputation as the best mower repair Tulsa OK has to offer. We use the power of testimonials to serve as an endorsement of our quality and reliability at Kelly’s Lawn Mower Repair and Service. We always strive for that positive customer experience and ask for your feedback in video or written testimonials, helping us build on our quality value proposition and brand awareness with current and future customers. Real stories and true customer experiences shared through testimonials hit home with potential new clients. New customers searching on Google or our website can find videos of customer experiences that they can relate to or challenges they have encountered, creating a connection and trustworthy level of understanding.
One of the biggest benefits of testimonials for Kelly’s Lawn Mower Repair and Service is that it brings us instant credibility from a customer’s perspective instead of us just telling you how great we are as the best mower repair Tulsa OK has to offer. Seeing and knowing that your peers in the industry have had positive experiences with Kelly’s Lawn Mower Repair & Service reinforces the fact that we do quality work and we’re reliable on service every time. Also seeing these video testimonials builds confidence in our brand and that we are a leader in the market as the best mower repair Tulsa OK has to offer.
In a saturated market such as lawn mower repair and service, testimonials help Kelly’s stand out as a unique option and reinforces the message to our customers that we are ahead of our competition in the lawn mower repair and service industry. Testimonials also help when strategically placed on Kelly’s website and contribute to search engine optimization (SEO). This can help customers and prospective customers find what they’re looking for faster while also seeing reviews and possibly finding answers about services and solutions they were not previously aware of. Positive reviews can also improve Google search engine rankings, thus making it easier for customers to find Kelly’s Lawn Mower Repair & Service’s website. Testimonials help with referral business. Customers that leave a testimonial review video are five times more likely to refer us to a friend or neighbor.
How does Kelly’s maximize the use of Testimonials? By interviewing our customers and collecting authentic videos and genuine experiences. These show real life solutions and help enhance the experience that other customers will have at Kelly’s. As the best mower repair Tulsa OK has to offer …Kelly’s strategically places testimonials across many various platforms. Utilizing their powerful impact on our website, throughout social media, and even some third-party review sites. This multi-level, multi-channel approach ensures the likelihood that potential customers may see a story that resonates with them and helps make Kelly’s “top of mind” when they’re looking for the best mower repair Tulsa OK has to offer. In addition, Kelly’s uses the power of testimonials to demonstrate our constant commitment to continuous improvement. By responding to customer feedback through testimonial videos Kelly’s is able to reach a broader range of customers on a wider range of topics regarding lawn mower service.
In today’s world almost every consumer, before they ever step into a store or an establishment, does their research, reads reviews and watches testimonial videos online. During that time of the critical decision making process, a testimonial can instill confidence in a consumer’s mind that Kelly’s is the right choice when entrusting their lawn mower to a repair shop. At this critical juncture in the decision making process, a well placed testimonial and good experience from fellow customers in the industry can help a potential future client make a faster and more well informed decision. Many times a testimonial can also help educate a customer or potential future client about a repair option or solution they were not aware of previously. Beyond just giving kudos and feedback on their service experience, testimonials can often provide detail on a specific repair or challenge they faced and how Kelly’s expert team of technicians resolved their problem. This not only demonstrates the technical expertise of Kelly’s team, but also helps educate customers on common mower repair problems and solutions.
By integrating testimonials into the “Customer Journey” Kelly’s strategic goal is to ensure that potential customers encounter positive and constructive feedback throughout their experience. Testimonials are placed strategically on our homepage and in specific areas, such as the Services page to aid in problem solving and generating solutions and creating ideas ultimately helping existing and potential new customers feel good about choosing Kelly’s Lawn Mower Repair & Services, the best mower repair Tulsa OK has to offer.
Social media is a powerful platform that Kelly’s uses to display testimonial videos for current and potential clients to help build a community that enables members to share their collective experiences. Kelly’s technical team addresses many common lawn mower repair challenges and even offers some DIY solutions as well as a full guide to seasonal upkeep and self maintenance to insure the long life of your mower. What else would you expect from the best mower repair Tulsa OK has to offer.
In the industry of lawn mower repair and service, testimonials are an invaluable tool and asset for Kelly’s Lawn Mower Repair & Service. Testimonials boost our credibility and our brand awareness with current customers as well as new client prospects. We pride ourselves on being the best mower repair shop Tulsa OK has to offer and we love it when our customers help by sharing their experience and spreading the word and story that is Kelly’s Lawn Mower Repair and Service.
Thank you all, our Kelly’s family and keep the video testimonial reviews coming, we love to hear your personal stories and feedback!